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Electric Power Generation Field Service Technician

What You Will Be Doing:

As an Electrical Power Generation Field Service Technician, you will be the field service support of our Caterpillar Commercial Product line. Duties will include the installation, maintenance and troubleshooting of engine and electrical related systems, Industrial and EPG start-up of generators, transfer switches, UPS, and switchgear systems.

Primary Responsibilities:

Provide customer support for on-site facilities through technical evaluations of specific application, troubleshooting, and problem solving. Repair and maintain reciprocal engine based power generation/Industrial Systems throughout the territory. Provide guidance, assistance, and training to service technicians and customers as requested. Explain and defend warranty decisions; generate and communicate service bulletins to both customers and office personnel. Communicate cost, service and reliability issues from Field to office personnel with intent of convincing appropriate departments for cost reduction and design improvements. Write full reports on findings from field service events, with clear, concise information. Communicate daily clear comprehensive field reports regarding assigned units. Represent the Power Systems group in the field. Maintain service manuals. Perform all work in accordance with established time, quality standards and safety procedures. Must be able to obtain a CDL license if required

Additional Responsibilities:

Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager.


High school diploma or equivalent preferred.

Three (3) years of EPG field experience or accepted alternate

Required Qualifications/Skills:

Experience with Diesel and Natural Gas Engines, Electrical Switchgear, Automatic Transfer Switches and Balance of Plant Equipment.

Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems. Microsoft Office Software proficiency . Able to read electrical schematics and equipment mechanical drawings Excellence at managing Customer relationships . High level of responsiveness, and a strong proactive attitude to problem solving Ability and motivation to learn quickly. Excellent written and oral communication skills. Desire and aptitude to perform hands-on work.

Preferred Qualifications/Skills:

EGSA Certification a plus

Technical Degree or Certification a plus


Technician Apprentice


Do you have a natural knack for fixing and repairing things? Do you have a great work ethic and like being a team player? Are you looking to start a Career – instead of just having a job? Yancey Power Systems has a Technician Trainee Program that will give you exactly what you’re looking for!

What Will the Technician Trainee Program do for Me?

During the program you will be paired with an experienced Diesel Technician. This will allow a great deal of on the job training while you also learn about our procedures and culture. Your skills will be evaluated and technical training classes (Engines, Hydraulics, Electrical, etc.) will be determined based on your needs. Training classes take place at our headquarters in Austell, GA. After your first rotation, a comprehensive tool set / tool box will be provided for use and after a period of time the tools and tool box are yours to keep! Depending on your experience level when starting the program, you will go through 3 rotations which occur in our shops and in some cases on customer job sites. You will gain a solid understanding of the fundamentals, of how things work and begin to create an understanding of logical troubleshooting and the methodology of performing timely and correct repairs. The program will build your technical confidence through a comprehensive program of hands-on and academic orientated training, combined with real-time assessments in actual shop and work settings. This will provide experience, while you work. You may have experience from high school automotive classes, military training, college or trade school diesel technician classes or you may just have the mechanical aptitude and great work ethic that is required. All candidates that have mechanical aptitude and a great work ethic and team mentality are welcome to apply!

No previous industry experience is required.

Job Requirements

18 years of age or older

Must have high school diploma or equivalent

Meet Yancey employment requirements. All mechanical testing, background checks, driving record checks and drug screening will be conducted.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)